rjbet77 Privacy Policy

1. Scope and Controller Identity

1.1 This Privacy Policy applies to all personal data collected, processed, and stored by rjbet77 in connection with the operation of the website at rjbet77.lat and all related gaming, payment, and customer support services (collectively, the "Services").

1.2 rjbet77 acts as the data controller in respect of personal data collected from Players who register accounts, make deposits, place bets, or otherwise interact with the rjbet77 platform. Where rjbet77 engages third-party processors (such as payment providers and game studios), those processors handle data only on rjbet77's documented instructions and are bound by appropriate data processing agreements.

1.3 This Policy is to be read in conjunction with the rjbet77 Terms and Conditions. In the event of any conflict between this Policy and the Terms and Conditions on data-related matters, this Privacy Policy shall prevail.

2. Information We Collect

2.1 Registration Data. When you create an rjbet77 account, we collect your full name, date of birth, residential address, email address, and Malaysian phone number. This information is required to establish and maintain your account and to conduct identity verification in compliance with our KYC obligations.

2.2 Identity Verification Documents. To process withdrawals and comply with anti-money laundering regulations, rjbet77 collects copies of government-issued identity documents (Malaysian MyKad or passport) and, where required, proof of address documentation such as utility bills or bank statements.

2.3 Financial Data. rjbet77 records deposit and withdrawal transaction details, including payment method identifiers (e-wallet IDs, partial bank account numbers), transaction amounts in MYR, and timestamps. rjbet77 does not store full card numbers or full bank account details on its own servers.

2.4 Gaming Activity Data. We maintain logs of all bets placed, games participated in, win and loss outcomes, bonus claims, and wagering history associated with your account. This data is used for game integrity verification, dispute resolution, and personalisation of the rjbet77 experience.

2.5 Technical and Device Data. rjbet77 automatically collects technical information including your IP address, browser type and version, operating system, device type, session duration, pages visited, and referral source. This data is used for security monitoring, fraud detection, and platform optimisation.

2.6 Communications Data. If you contact rjbet77 via live chat, email, or any other channel, we retain records of those communications, including the content of your messages and our responses, for the purposes of quality assurance and dispute resolution.

2.7 Responsible Gaming Data. Where you set deposit limits, session alerts, or self-exclusion periods, rjbet77 records those preferences and the dates on which they were applied or amended.

3. How We Use Your Information

rjbet77 uses the personal data it collects for the following specific purposes:

3.1 rjbet77 does not use your personal data for automated profiling that produces significant legal effects on your account without human review.

3.2 Where you have opted in to marketing communications, rjbet77 may send you promotional emails regarding new games, promotions, and seasonal offers. You may withdraw this consent at any time by contacting rjbet77 support or updating your account notification preferences.

4. Legal Basis for Processing

4.1 Contractual Necessity. The majority of processing activities carried out by rjbet77 are necessary for the performance of the contract between rjbet77 and the Player — specifically, the provision of gaming, payment, and account management services as set out in the Terms and Conditions.

4.2 Legal Obligation. Certain processing activities — in particular KYC verification, AML transaction monitoring, and retention of financial records — are carried out because rjbet77 is required to do so under applicable international gaming authority guidelines and anti-money laundering regulatory frameworks.

4.3 Legitimate Interests. rjbet77 processes technical and device data for fraud prevention, platform security, and service improvement on the basis of its legitimate interest in maintaining a safe and reliable gaming environment for all Players.

4.4 Consent. Where rjbet77 processes personal data for marketing communications or optional personalisation features, such processing is conducted on the basis of your explicit consent, which you may withdraw at any time.

5. Disclosure to Third Parties

5.1 rjbet77 does not sell, rent, or trade personal data to any third party for commercial purposes.

5.2 rjbet77 may share personal data with the following categories of third parties where strictly necessary:

• Payment processors: Touch n Go eWallet, Boost, Maybank, CIMB, Public Bank, and bank transfer processors, for the purpose of executing deposit and withdrawal transactions;
• Game content providers: Licensed game studios, which may receive session identifiers and bet data for game-integrity and RTP-auditing purposes;
• KYC and identity verification services: Third-party verification providers used to authenticate identity documents submitted by Players;
• Regulatory and law enforcement authorities: Where rjbet77 is compelled by law or court order to disclose information;
• IT infrastructure and cloud service providers: Hosting, database, and security service providers who process data solely on rjbet77's instructions under data processing agreements.

5.3 All third parties engaged by rjbet77 to process personal data are contractually required to implement appropriate technical and organisational security measures and to handle data only as directed by rjbet77.

6. Cookies and Tracking Technologies

6.1 rjbet77 uses cookies and similar tracking technologies to maintain your login session, remember your preferences, detect fraudulent activity, and analyse aggregated platform usage patterns.

6.2 The following categories of cookies are used on the rjbet77 platform:

• Strictly Necessary Cookies: Required for the platform to function, including session management and security tokens. These cannot be disabled.
• Functional Cookies: Remember your language preference, display settings, and responsible gaming limit configurations.
• Analytics Cookies: Collect anonymised data about how Players navigate the rjbet77 platform to enable service improvements.

6.3 You may configure your browser to block or delete cookies. Note that disabling strictly necessary cookies will impair the functionality of the rjbet77 platform, including the ability to maintain a logged-in session.

7. Data Retention

7.1 rjbet77 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law and regulatory obligations.

7.2 Account data and gaming history are retained for a minimum of five years following account closure to comply with anti-money laundering record-keeping requirements applicable under international gaming authority guidelines.

7.3 KYC documentation and financial transaction records are retained for a minimum of seven years following the date of the relevant transaction, in line with standard financial record-keeping obligations.

7.4 Following the expiry of all applicable retention periods, personal data will be securely deleted or anonymised in a manner that prevents reconstruction of individual identities.

8. Security Measures

8.1 rjbet77 implements a layered security architecture to protect personal data from unauthorised access, disclosure, alteration, or destruction. Key technical and organisational measures include:

• 256-bit SSL/TLS encryption for all data in transit between Players and rjbet77 servers;
• Encryption of sensitive data at rest, including KYC documents and financial records;
• Role-based access controls limiting staff access to personal data on a need-to-know basis;
• Automated intrusion detection and anomalous-activity monitoring systems;
• Regular security audits and penetration testing conducted by qualified third-party specialists;
• Two-factor authentication options for Player accounts and mandatory multi-factor authentication for all administrative access.

8.2 Notwithstanding the above measures, no online system is entirely immune to security incidents. rjbet77 maintains an incident response plan and will notify affected Players and, where required, relevant regulatory authorities, in the event of a confirmed data breach within the timeframes required by applicable law.

9. Your Rights as a Data Subject

9.1 As a Player whose personal data is processed by rjbet77, you have the following rights, subject to applicable legal exceptions:

• Right of Access: You may request a copy of the personal data rjbet77 holds about you;
• Right to Rectification: You may request correction of inaccurate or incomplete personal data;
• Right to Erasure: You may request deletion of your personal data where retention is no longer legally required;
• Right to Restriction: You may request that processing of your data be restricted in certain circumstances;
• Right to Portability: You may request your data in a structured, machine-readable format where technically feasible;
• Right to Object: You may object to processing carried out on the basis of legitimate interests or for marketing purposes;
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.

9.2 To exercise any of the above rights, please contact rjbet77 support via live chat or email. We will respond to all data subject requests within 30 days of receipt. Where a request is complex or numerous, this period may be extended by a further 30 days with notice to you.

10. Children and Minors

10.1 The rjbet77 platform is strictly for individuals aged 21 and above. rjbet77 does not knowingly collect personal data from any person under the age of 21. Age is verified during the KYC process using government-issued identity documentation.

10.2 Where rjbet77 becomes aware that personal data has been collected from a person under 21, the relevant account will be immediately closed, all personal data associated with that account will be deleted, and any funds will be returned in accordance with rjbet77's Terms and Conditions.

11. Amendments to This Policy

11.1 rjbet77 reserves the right to amend this Privacy Policy at any time. Material changes will be communicated to Players via email to their registered address or through a prominent notice displayed upon their next login to the rjbet77 platform.

11.2 Continued use of the rjbet77 platform following notification of a material amendment constitutes your acceptance of the updated Privacy Policy. Where the amendment requires fresh consent, rjbet77 will request this explicitly before continuing to process your data under the new terms.

11.3 The version date displayed at the top of this document ("Last Updated") reflects the date of the most recent amendment. We recommend reviewing this Policy periodically to remain informed of how rjbet77 handles your personal data.

12. Contact and Data Enquiries

For any questions, concerns, or requests relating to your personal data and this Privacy Policy, please contact the rjbet77 team through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 via the rjbet77 website
• Response Time: Under 2 hours via live chat; up to 48 hours for written enquiries

rjbet77 is committed to resolving all privacy-related enquiries in a timely and transparent manner. Where you are not satisfied with our response, you retain the right to escalate your concern to the relevant gaming authority or data protection body.